Customer Support Team Monitoring
Track support hours, attendance, tools used, and productive time.
Track support hours, attendance, tools used, and productive time.
WHM helps support managers review logged hours, idle time, app usage, website usage, screenshots, attendance, and reports so customer-facing teams stay accountable across shifts.
Review attendance, worked today, idle time, and live team status.
See helpdesk, chat, browser, and internal app usage during work hours.
Use daily and monthly reports for coaching and staffing reviews.
Customer support managers need to know whether shifts were covered, support tools were active, and response work happened during scheduled hours. WHM connects attendance, active time, apps, websites, screenshots, and reports into a practical review workflow.
Yes. WHM shows attendance, worked-today status, idle time, and work-hour reports that help managers review support coverage.
Yes. WHM tracks app usage, website usage, and page-title context during work hours.
Affordable workforce productivity tracking for growing teams. WHM helps companies review work hours, screenshots, apps, websites, projects, attendance, and reports with clear context.